Returns & Exchanges
At BABYGO, we want you and your little ones to love every purchase, which is why we offer a hassle-free 30-day return policy on all unworn fashion items. If your order isn't the perfect fit, we are here to help with quick exchanges or full refunds.
Return Process
- 1.Initiate Your Request
Visit our online return portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Place the unwashed and unworn clothing in its original packaging with all tags still attached to ensure a valid return.
- 3.Ship It Back
Print your prepaid shipping label from the portal, attach it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse team inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.