Frequently Asked Questions
Everything you need to know about your BABYGO shopping experience.
How do I determine the right size for my child?
We provide a comprehensive size guide on each product page that includes measurements for height and weight. Since children grow quickly, we generally recommend sizing up if your little one is between sizes.
What is your return policy for apparel?
We offer a 30-day return window for all unworn, unwashed items with original tags attached. Simply visit our returns portal to initiate a domestic exchange or refund.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
Are BABYGO clothes made from organic materials?
Yes, we prioritize comfort and safety. Most of our collections are crafted from GOTS-certified organic cotton and bamboo blends that are gentle on sensitive skin.
Can I track my shipment in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly from our warehouse to your doorstep.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.